Terms & Conditions

By using this App, you agree to these Terms.



Effective Date: (Effective Date)

1. About the App

This App is owned by Patient Plus ERP. It is powered by Patient Plus (Sismatix), which acts only as a technology provider.

2. Nature of Service

This App is a platform connecting patients with the clinic. The clinic is solely responsible for:

  • • Medical services
  • • Diagnosis and treatment
  • • Appointments
  • • Pricing

Sismatix does not provide medical services.

3. User Acceptance

By using the App, you accept these Terms as a binding agreement.

4. User Obligations

You must:

  • • Provide accurate information
  • • Use the App lawfully
  • • Not misuse or hack the system

5. Medical Disclaimer

This App does not replace professional medical advice.

6. Appointments

The clinic may confirm, cancel, or reschedule appointments.

7. Payments

Payments (if available) are processed on behalf of the clinic and are subject to clinic policies.

8. Limitation of Liability

To the extent permitted by law: The clinic is responsible for medical services; Sismatix is responsible only for the system. Sismatix is not liable for medical outcomes, appointment issues, or indirect damages.

9. Availability

We do not guarantee uninterrupted service.

10. Termination

The clinic may suspend accounts in case of misuse.

11. Changes

We may update these Terms at any time.

12. Governing Law

These Terms are governed by the laws of (Kuwait / Country).

13. Contact

Patient Plus ERP

Phone: +96567087771

Email: info@patientpluserp.com