Patient Connect

.Connect. Engage. Care

Your Digital
Front Door
to Patient Care

A white-label mobile patient engagement platform — fully integrated with your Patient Plus ERP. Give your patients a world-class digital experience without building anything from scratch.

No separate system needed Real-time ERP sync iOS & Android White-label ready
In-Clinic
Doctor at Home
Virtual
9:41
Good Morning
Ahmad Al-Rashidi
Choose Appointment Type
In-Clinic
At Home
Virtual
Upcoming Appointments See All
Dr. Fatima Al-Zahraa
Ophthalmologist
● In-Clinic
Mon 18 Feb · 9:30 – 10:00 AM
04Days
|
11Hours
|
54Mins
|
14Secs
+ Schedule New Appointment
30% Less
No-Shows
Real-time ERP Sync
Instant · No data duplication
67% Patients prefer online booking
30% Reduction in no-show rates
3 Appointment modes built-in
4–6 wks Average time to go live

One Platform. Three Appointment Modes.

Patient Connect is the only patient app that gives your clinic three fully operational appointment modes — all managed from a single Patient Plus ERP backend.

In-Clinic
In-Person Visit
  • Book & manage in-person visits with real-time slot availability
  • Choose preferred doctor, branch & time slot
  • Confirmation & automated reminders
  • View complete visit history
Doctor at Home
Home Visit
  • Request a home visit — doctor attends with full EMR access
  • Confirm location, date & preferred time
  • Digital payment & confirmation
  • Full patient records available on visit
Virtual Consultation
Video Visit
  • Book a video consultation from anywhere
  • Connect from any device at the scheduled time
  • Digital prescription & clinical notes issued
  • Consultation saved to patient medical record

Everything Your Patient Needs — In One App

Reduce dependency on phone calls and manual coordination. Patient Connect covers every touchpoint of the patient journey digitally.

Appointment Management

Book, reschedule, and cancel appointments across all 3 modes. Real-time slot availability prevents double bookings.

Notifications & Reminders

Appointment confirmations, automated reminders before visit date, and clinic announcements delivered as push notifications.

Medical Records & History

Full past visit history, clinical notes, lab results, prescriptions, and treatment packages — all in one place.

Payments

Online payment via TAP gateway, view outstanding invoice balance, and download payment confirmation receipts.

Communication

Direct in-app chat with the clinic team, health education blog posts from doctors, and clinic news feed.

Patient Profile

Personal info, insurance card display, appointment history, and upcoming visits — all accessible from a single profile screen.

How Patient Connect Works

From booking to consultation — the entire patient journey is digital, seamless, and integrated.

1
Choose Appointment Mode

Patient opens the app and selects In-Clinic, Doctor at Home, or Virtual Consultation — whichever fits their need.

2
Select Doctor & Time Slot

Real-time slot availability from Patient Plus ERP. Patient picks preferred doctor, branch, date, and time — no calls needed.

3
Confirm & Get Reminders

Instant confirmation with a countdown timer. Automated reminders sent before the appointment to reduce no-shows.

4
Attend & Access Records

Doctor attends with full EMR access. Prescriptions, notes, and invoices are automatically saved to the patient's profile.

Controlled Entirely from Patient Plus ERP

No separate admin panel. No duplicate data. Every aspect of the patient app is configured, controlled, and monitored live from your existing Patient Plus backend.

  • App Feature Toggles

    Enable or disable booking, payments, chat, and insurance display — all in real time with no app update needed.

  • Scheduling & Doctor Rules

    Set time slots per doctor and branch, define cancellation policies, assign doctors to specific appointment modes.

  • Push Notification Manager

    Send targeted push notifications, schedule automated reminders, and view delivery logs — sent, delivered, and read.

  • Content & Blog Management

    Publish health education posts, images, and videos directly to the patient app from the ERP content manager.

App Configuration — Patient Connect
Live
Appointment Booking
Doctor at Home Mode
Virtual Consultation
TAP Payment Gateway
Insurance Card Display
In-App Patient Chat
247
App Bookings Today
98%
Notification Delivery
1,840
Active App Users
4.8
Patient App Rating

Your Brand. Your Application.

Patient Connect is published under your clinic's own brand name on the Apple App Store and Google Play — patients see your logo, your colors, your identity.

Your Branding

App published under your clinic name with your logo and color identity applied throughout.

App Store Publishing

Listed on Apple App Store (iOS) and Google Play (Android) under the clinic's own developer account.

Updates Included

Feature updates, security patches, and app store submissions are all handled by Sismatix as part of the subscription.

Dedicated Hosting

Each clinic runs on a fully isolated server environment. Not shared — maximum data privacy and performance.

1
Setup & Branding
App name, logo & colors
2
Configuration
Doctors, modes & rules
3
ERP Integration
Real-time sync verified
4
Testing & UAT
QA + client sign-off
5
Go-Live
Store submission & launch

Give Your Patients Their
Digital Front Door

Schedule a live demo of Patient Connect and see all 3 appointment modes in action. Fully integrated with your existing Patient Plus ERP — nothing new to manage.

+965 22450300 / 900 info@sismatix.com Kuwait City, Elite Tower, Floor 10
Patient Connect requires an active Patient Plus ERP license. It is an add-on to your existing system, not a standalone product.